PRIVACY POLICY
1. Overview
Rubex Pay Limited (“RubexPay”, “we”, “our”, or “us”) respects the privacy of individuals and organisations engaging with our website, services, and communications.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with RubexPay.
By accessing our website or using our services, you consent to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information necessary to operate our business, comply with regulatory obligations, and provide our services.
a. Personal and Business Information
This may include:
Name, company name, and role
Email address and contact details
Identity and verification information
Information submitted through enquiries, onboarding forms, or communications
b. Technical Information
When you visit our website, we may collect:
IP address
Browser type and device information
Website usage data and analytics
Communication records with our team
3. How We Use Information
The information we collect may be used to:
Provide services and respond to enquiries
Verify identity and comply with regulatory obligations
Communicate with clients, partners, and users
Improve service performance, security, and operations
Meet legal, audit, and risk management requirements
RubexPay does not sell personal information to third parties.
4. Consent
By providing personal information to RubexPay, you consent to its collection and use as described in this Privacy Policy.
Consent may be expressed directly or implied through the use of our services.
You may withdraw consent where permitted by law, subject to legal or contractual limitations.
5. Data Protection
RubexPay implements appropriate administrative, technical, and organisational safeguards to protect personal information against unauthorised access, disclosure, alteration, or destruction.
Access to personal information is limited to authorised personnel and service providers who require the data to perform their responsibilities.
6. Disclosure of Information
RubexPay may disclose information when necessary to:
Comply with legal or regulatory obligations
Respond to lawful requests from authorities
Work with trusted service providers under confidentiality agreements
Support fraud prevention, risk management, or compliance processes
7. Data Retention
Personal information is retained only for as long as necessary to fulfil business, legal, and regulatory requirements.
Information that is no longer required will be securely deleted or anonymised.
8. Individual Rights
Where applicable under relevant laws, individuals may request:
Access to personal information
Correction of inaccurate information
Deletion or restriction of certain data
Requests may be submitted through the contact details below.
9. Updates to This Policy
RubexPay may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The latest version will always be available on this page with the updated effective date.
10. Contact Information
For questions regarding this Privacy Policy or data protection matters, please contact:
Privacy Officer
Rubex Pay Limited
Email: info@rubexpay.com