Privacy Policy

1. Overview

Rubex Pay Limited (“RubexPay”, “we”, “our”, or “us”) respects the privacy of individuals and organisations engaging with our website, services, and communications. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable laws.

By using our website or services, you consent to this Policy.

2. Information We Collect

We collect information necessary to operate our business, meet compliance obligations, and deliver services.

a. Personal and Business Information

  • Name, company, and role

  • Contact details

  • Identity and verification information

  • Information provided during onboarding or enquiries

b. Technical Information

  • IP address, browser, and device data

  • Website usage analytics

  • Communication records

3. How We Use Information

We use information to:

  • Provide services and respond to enquiries

  • Verify identity and meet compliance obligations

  • Communicate with clients and partners

  • Improve security, performance, and operations

  • Meet legal, audit, and risk requirements

RubexPay does not sell personal information.

4. Consent

Consent is obtained expressly or implicitly, depending on context and sensitivity. It may be withdrawn subject to legal or contractual limitations.

5. Data Protection

We maintain appropriate administrative and technical safeguards to protect personal information. Access is limited to authorised personnel and secure systems.

6. Disclosure

Information may be disclosed:

  • To regulators or authorities where required

  • To service providers under confidentiality obligations

  • For compliance, audit, fraud prevention, or risk management

7. Data Retention

Information is retained only as necessary for business or legal purposes and securely deleted or anonymised when no longer required.

8. Individual Rights

Individuals may request access to or correction of their personal information in accordance with Canadian law.

9. Updates

This Policy may be updated periodically. Changes will be published with an updated effective date.

10. Contact

Privacy Officer
Rubex Pay Limited
info@rubexpay.com